How to Find B2B Decision-Makers: Titular vs Actual Authority
The person with "Director" in their title is not always the person who decides. Authority structures vary systematically by company size, and the public sources that reveal real authority change with the structure.
01 //Three sizes, three authority structures
Twenty years of B2B sales literature has been written as if there is a single canonical decision-maker — the "buyer" you have to reach. There isn't. There are at least three distinct structures, mapped reliably to company size. Confusing them is the single biggest reason cold outreach lands on the wrong person.
SME
The owner-director decides. The same person who is named in the company register, who appears in the beneficial-ownership register holding > 25%, who signs cheques, and who answers the phone.
For SMEs the entire stack collapses into one person. They are the economic buyer, the technical evaluator, the champion, and the procurement officer. Reach them and the deal moves.
→ Register + beneficial ownership
Mid-market
Authority devolves to function heads. The head of operations decides operations purchases up to a budget threshold. The finance director signs above. The CEO ratifies the largest commitments but does not initiate.
The director-list in the register is now misleading — the registered directors are often non-execs or the founders who no longer run the function being sold to. You need the function head, not the formal director.
→ Website Team page + LinkedIn function
Enterprise
A buying committee of five to seven stakeholders evaluates. Procurement runs the process. Legal reviews the contract. IT security reviews the integration. Finance approves the spend. A single internal champion frames the problem and carries the vendor forward.
The deal lives or dies on the champion, not the procurement officer. Procurement closes — the champion convinces.
→ Conference speakers + podcasts + patents
02 //What the company register actually tells you
The national company register — Companies House, Handelsregister, Infogreffe, CRO, ACRA, ASIC — tells you who is formally accountable. It does not tell you who decides on a software purchase. The two overlap in SMEs and diverge in everything else.
Register data is essential for: confirming a company exists and trades, identifying the legal owner-director in SMEs, finding the chief compliance officer in regulated entities (these are filed individuals), and getting the registered office that you write to when you need a paper trail.
Register data is insufficient for: identifying the head of operations at a 200-person manufacturer, finding the procurement officer at a 5,000-person company, or knowing which of five named directors actually returns email.
03 //The recency signal
// Newly appointed leaders are more receptive
A new head of operations in their first-100-days is surveying suppliers. They want to learn the landscape, replace incumbents who don't fit, set up the function for their tenure. They take meetings. They reply to thoughtful cold outreach because they need to build a mental map of the market.
A 10-year incumbent has supplier relationships in place, has already heard most pitches, and treats unsolicited contact as noise. The bar to break through is materially higher.
The operating heuristic: filter for appointments registered in the last 90 days at the register level, or join-date moves on LinkedIn within the last 6 months. These names convert two to three times higher than the average for the same role.
04 //Six external sources that reveal the real buyer
For mid-market and enterprise, the register alone is insufficient. These six external sources, used in combination, surface the actual decision-makers behind the formal director list.
// Conference speaker rosters
The head of digital transformation who presents at sector conferences is almost always the internal champion for any related software purchase. Browse the agenda PDFs of the top two sector events.
// Podcast guest appearances
A CISO interviewed about zero-trust on a security podcast is shaping their organisation's security-tool procurement that quarter. Their LinkedIn picks up the appearance.
// Regulatory filings
For regulated entities the chief compliance officer, MLRO and DPO are filed individuals. Their names are public via the regulator register and they are the buying party for compliance, AML, and data-protection tooling.
// Patent and publication records
Inventor names on patents identify the senior technical staff. For deep-tech B2B selling, the CTO and chief engineer are often co-listed on recent filings.
// LinkedIn org-chart inference
For enterprise English-language environments LinkedIn remains the densest source. Filter to current employees of the target company, function-tag, identify the most senior person in the relevant function, then map who reports to whom from the profile chronologies.
// The company's own Team page
The most under-used source. Most company websites have an "Our Team" or "Leadership" page that lists named people with their function titles. This is primary data, fresher than LinkedIn, and free.
05 //Worked example: enterprise procurement software, 5,000-employee manufacturer
// Tracking the real buyer through six layers
You sell strategic procurement software. Your sweet spot is European manufacturers with 2,000 to 10,000 employees. The deal cycle is 9 to 18 months, the average ACV is €250,000. Reaching the wrong person costs you a quarter.
- Identify the entity — Handelsregister entry for a 5,000-employee Maschinenbau group in Baden-Württemberg. Formally registered directors: four — three Geschäftsführer plus the chairman of the supervisory board. The chairman never buys procurement software. The three Geschäftsführer split commercial, operations, and finance.
- Find the function head — the company's Team page lists a "Head of Strategic Sourcing" and a "Director of Procurement and Supply Chain". Neither is a registered director. The Director of Procurement is the budget owner for your category.
- Confirm the function head via LinkedIn — Director of Procurement profile shows promotion to the role 8 months ago. Still within the receptive window — their predecessor left 12 months ago, they have likely been reviewing the supplier landscape.
- Surface the champion — conference roster of a recent BME (Bundesverband Materialwirtschaft) event lists a "Senior Manager Digital Procurement" from the same company speaking on procurement digitalisation. They are the internal champion — they push the project, they brief the buyer.
- Map the committee — search the regulatory filings (none for this entity) and the Bundesanzeiger management commentary. CFO is named, CIO is named. Two of the five committee seats identified.
- Outreach sequence — first message to the Senior Manager Digital Procurement (the champion, will reply). Second message to the Director of Procurement (the budget owner, copy the champion). Avoid the Geschäftsführer level until the champion has briefed them — a top-down approach here would dilute the champion's authority and slow the deal.
Six layers, six distinct sources, one defensible answer to "who do we actually email first?".